Frequently Asked Questions

General

When is BottleRock 2024?

BottleRock 2024 is taking place May 24-26, 2024. We can’t wait to see you there!

What are the festival hours?

Doors open at 11:30am. Last act ends at 10:00pm.

Are there lockers at BottleRock for my personal items?

Keep your personal belongings secure and your phone charged by reserving a personal locker with all-day access to your locker and cell charging stations. You can reserve one for 2024 here.

Is there Wi-Fi at BottleRock?

Yes! Connect to festival-wide Wi-Fi powered by Cisco at BottleRock 2024 and make the most out of your experience.

What is BottleRock AfterDark?

BottleRock AfterDark are shows that take place around BottleRock in Napa and around the Bay Area with BottleRock artists. Tickets are on sale now. Buy Tickets

Is BottleRock a sustainable festival?

BottleRock strives to become one of the most sustainable festivals by increasing compost, decreasing landfill waste and eliminating single use plastic. Learn about our sustainability initiatives here.

What’s the BottleRock Bag Policy?

Please note our Bag Policy

Allowed: 

  • Clear bags made up of plastic, vinyl, or PVC that are NO larger than 12″L x 6″W x 12″L.
  • Empty hydration packs with NO more than one additional pocket. Water bladder must be empty.** 
  • Small clutch purses and fanny packs  (6″ x 9″ or smaller), with no more than one pocket.

 

NOT Allowed: 

  • Any bags that are larger than 6”x9” and NOT clear.
  • Any backpacks that are not clear.
  • Any bags that are larger than 12″L x 6″W x 12″L.
  • Any hydration packs with more than 2 pockets.

 

For expediency, we recommend using a clear bag and removing coats, jackets and additional layers from bags before entering security. Fast Lanes will be available for guests entering with NO BAGS. This bag policy is subject to change.

 

**CamelBak-style water bladder systems that have been EMPTIED are allowed into the Venue. Water bladders themselves must be able to be removed from the carrier and must be transparent enough to allow visual inspection of the empty bladder. Any CamelBak-style water bladder system that has a bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection will not be allowed into the Venue.

Are there accommodations for families or new mothers?

Yes! Visit the Little Rockers Zone for family friendly activities and a new mother station.

 

Is there an ADA sensory supportive space at the festival?

We are excited to partner with Kulture City to provide a sensory supportive space for neurodiverse guests and those with cognitive, developmental, and neurological disabilities.

Sensory bags, equipped with noise canceling headphones (provided by Puro Sound Labs), fidget tools, and verbal cue cards, will be available for guests to use and take home at no additional cost.

Ticketing + Wristbands

Do I need to buy a ticket for my child?

All guests ages 6 and over must have a paid wristband to enter the festival.

One adult (18+) with paid wristband may bring one child, age 5 or under for free with proof of child’s birth certificate or valid passport/ID.

To receive child’s complimentary wristband, the paid adult and child must check in at the LittleRockers booth at the 3rd street gate.

What is your refund policy?

All sales are final.

For those who are unable to attend and wish to sell their tickets, visit, Lyte, our official ticket exchange.

What is Lyte?
 
Lyte is the official BottleRock Napa Valley ticket exchange Partner. For those who are unable to attend and wish to sell their tickets, Lyte offers a safe and reliable platform to sell to do so. For those who missed out on buying tickets in the on sale, Lyte offers a platform to purchase verified tickets to the event risk free.
 
Visit Lyte to request sold out tickets here.
Where do the ticket fees go?

The ticket fees go towards the following:

Frontgate Ticket Fee
Credit Card Fee
City of Napa Business License
City of Napa Event Permit & Services
CHP/Traffic Control
State of California Lease
Can I pay over time for my festival tickets?

Fans can pay over time for single day tickets by adding the quantity of tickets they’d like to purchase at the link here, clicking “view layaway” & adding the tickets to their cart through that option! 

Help! The tickets I wanted are sold out. Where is a safe place for me to buy some?

Visit our official trusted exchange partner, Lyte, to request sold out passes here.

Getting Here + Accommodations

Do you offer hotel + transportation ticket packages?
 
Whether you’re coming to BottleRock for 1-day or 3-days we’ve got hotel options to fit any schedule or budget plus transportation to get you to and from the festival. Hotel bundles are available in Napa, Sonoma, San Francisco, Oakland, Sacramento, and Santa Rosa. This is the easiest way to plan your entire BottleRock experience! Learn More

 

Is there ADA parking?

BottleRock has a very limited amount of ADA Parking available at the festival. To park in this lot you will need to purchase a BottleRock ADA Parking Pass and bring your valid disabled persons parking permit, placard, or plate. Parking passes will go on sale closer to the festival.

 

I’m from out of town, where should I stay?

There are a range of places to stay in Napa and surrounding cities. Check out the Accommodations section of the website for more information.

Contact Us

We’re here to help! Email us at info@bottlerocknapa.com

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