Frequently Asked Questions


When is BottleRock 2024?

BottleRock 2024 is taking place May 24-26, 2024. We can’t wait to see you there!

What are the festival hours?

Doors open at 11:30am. Last act ends at 10:00pm.

Can I leave and re-enter the festival?

All 3-Day pass holders and 1-Day VIP, Marriott Bonvy™ American Express® VIP Viewing Suite, Skydeck and Platinum pass holders can leave and re-enter the festival by scanning their wristbands at the entrance gates. 1-Day GA pass holders cannot leave and re-enter the festival.

If you are a 3-day passholder, your 3-day wristband grants you admission for all three days. If you are a 1-day passholder, your 1-day wristband grants you admission on the day shown on the wristband.

You must wear your wristband at all times at the festival. Do not cut off or remove your wristband until you leave the festival for the final time.

Are there lockers at BottleRock for my personal items?

Keep your personal belongings secure and your phone charged by reserving a personal locker by Allianz with all-day access to your locker and cell charging stations.

Is there Wi-Fi at BottleRock?

Yes! Connect to festival-wide Wi-Fi powered by Cisco at BottleRock 2023 and make the most out of your experience.

Is BottleRock a sustainable festival?

BottleRock strives to become one of the most sustainable festivals by increasing compost, decreasing landfill waste and eliminating single use plastic. Learn about our sustainability initiatives here.

Are there accomodations for families or new mothers?

Yes! Visit the Little Rockers Zone for family friendly activities and a new mother station.


Where is the lost & found?

Let us know what you lost here & we will contact you if it is turned in. If you don’t hear from us, we unfortunately did not find your item. If you happen to find something someone lost, please bring it to the information booth on Main Street. 

Is there a festival app?

Yes! Download our app here for Apple & here for Android to build your schedule!

Can I bring my stroller or wagon?

Wagons are not permitted regardless if they are pushed or pulled or their dimensions. Strollers are allowed, as long as they do not exceed 31″ (79cm) wide x 52″ (132cm) long.


Is there an ADA sensory supportive space at the festival?

We are excited to partner with Kulture City to provide a sensory supportive space for neurodiverse guests and those with cognitive, developmental, and neurological disabilities.

Sensory bags, equipped with noise canceling headphones (provided by Puro Sound Labs), fidget tools, and verbal cue cards, will be available for guests to use and take home at no additional cost.

Ticketing + Wristbands

Do I need to buy a ticket for my child?

Children (6 and under) receive free entry with a ticketed adult. A ticketed adult can bring up to 2 children that are 6 and under for free. All guests 7 and over must have a ticket/wristband. 

How do I register my wristband?

You can register and activate your wristband here.

What is your refund policy?

All sales are final.

For those who are unable to attend and wish to sell their tickets, visit, Lyte, our official ticket exchange.

Can I return my tickets?

To purchase sold out tickets or sell your tickets, visit Lyte, the official ticket exchange. 
Lyte verifies all tickets and ensures a safe transaction.

Getting Here + Accommodations

Where is the rideshare pick up + drop off?

The new designated Rideshare Pickup Zone at the intersection of 3rd St. and Randolph St.

Is there ADA parking?

BottleRock has a very limited amount of ADA Parking available at the festival. To park in this lot you will need to purchase a BottleRock ADA Parking Pass and bring your valid disabled persons parking permit, placard, or plate. Parking passes will go on sale closer to the festival.


I’m from out of town, where should I stay?

There are a range of places to stay in Napa and surrounding cities. Check out the Accommodations section of the website for more information.

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