Frequently Asked Questions


When is BottleRock 2023?

BottleRock 2023 is taking place May 26-28, 2023 We can’t wait to see you there!

What are the festival hours?

Doors open at 11:30am. Last act ends at 10:00pm.

Can I leave and re-enter the festival?

All 3-Day pass holders and 1-Day VIP, Marriott Bonvy™ American Express® VIP Viewing Suite, Skydeck and Platinum pass holders can leave and re-enter the festival by scanning their wristbands at the entrance gates. 1-Day GA pass holders cannot leave and re-enter the festival.

If you are a 3-day passholder, your 3-day wristband grants you admission for all three days. If you are a 1-day passholder, your 1-day wristband grants you admission on the day shown on the wristband.

You must wear your wristband at all times at the festival. Do not cut off or remove your wristband until you leave the festival for the final time.

Are there lockers at BottleRock for my personal items?

Keep your personal belongings secure and your phone charged by reserving a personal locker by Allianz with all-day access to your locker and cell charging stations. Reserve one for 2023 here.

Is there Wi-Fi at BottleRock?

Yes! Connect to festival-wide Wi-Fi powered by Cisco at BottleRock 2023 and make the most out of your experience.

What is BottleRock AfterDark?

BottleRock AfterDark are shows that take place over BottleRock weekend in Napa and around the Bay Area with BottleRock artists. Tickets are on sale now!

Is BottleRock a sustainable festival?

BottleRock strives to become one of the most sustainable festivals by increasing compost, decreasing landfill waste and eliminating single use plastic. Learn about our sustainability initiatives here.

Ticketing + Wristbands

Do I need to buy a ticket for my child?

Children (6 and under) receive free entry with a ticketed adult. A ticketed adult can bring up to 2 children that are 6 and under for free. All guests 7 and over must have a ticket/wristband. 

How can I change my shipping address for my festival passes?
  1. Visit the link below that applies to you and log into your Front Gate Tickets account. To log into your account, select “Sign In” in the top left of the screen.

BottleRock’s Official Tickets

BottleRock’s Payment Plan

American Express®  Presale

Marriott Bonvoy®  American Express®  VIP Viewing Suite

  1. Under “Your Account” tab on the top left side of the navigation bar select “Order History”
  2. Select “View Order Detail” on the order number you wish to edit shipping information
  3. Above your shipping information, select the “Edit” button
  4. Enter your new shipping address and select “Save Updated Shipping Information”


What is your refund policy?

All sales are final.

For those who are unable to attend and wish to sell their tickets, visit, Lyte, our official ticket exchange.

When do single day tickets go on sale?

1-day tickets are on sale now. Buy Tickets

Can I return my tickets or purchase sold out tickets?

To purchase sold out tickets or sell your tickets, visit Lyte, the official ticket exchange. 
Lyte verifies all tickets and ensures a safe transaction.

Getting Here + Accommodations

Is there ADA parking?

BottleRock has a very limited amount of ADA Parking available at the festival. To park in this lot you will need to purchase a BottleRock ADA Parking Pass and bring your valid handicap parking permit, placard, or plate. Parking passes will go on sale closer to the festival.


I’m from out of town, where should I stay?

There are a range of places to stay in Napa and surrounding cities. Check out the Accommodations section of the website for more information.

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