Frequently Asked Questions

General

When is BottleRock 2025?

BottleRock 2025 is taking place May 23-25, 2025. We can’t wait to see you there!

What are the festival hours?

Doors open at 11:30am. Last act ends at 10:00pm.

Is there Wi-Fi at BottleRock?

Yes! Thanks to Cisco, BottleRock is fully Wi-Fi enabled at no cost to our fans! Connect to festival-wide Wi-Fi on “#BottleRock Cisco Wi-Fi” and make the most of your festival experience.

Is BottleRock a sustainable festival?

BottleRock strives to become one of the most sustainable festivals by increasing compost, decreasing landfill waste and eliminating single use plastic. Learn about our sustainability initiatives here.

What’s the BottleRock Bag Policy?

Please note our Bag Policy

Allowed: 

  • Clear bags made up of plastic, vinyl, or PVC that are NO larger than 12″L x 6″W x 12″L.
  • Empty hydration packs with NO more than one additional pocket. Water bladder must be empty.** 
  • Small clutch purses and fanny packs  (6″ x 9″ or smaller), with no more than one pocket.

 

NOT Allowed: 

  • Any bags that are larger than 6”x9” and NOT clear.
  • Any backpacks that are not clear.
  • Any bags that are larger than 12″L x 6″W x 12″L.
  • Any hydration packs with more than 2 pockets.

 

For expediency, we recommend using a clear bag and removing coats, jackets and additional layers from bags before entering security. Fast Lanes will be available for guests entering with NO BAGS. This bag policy is subject to change.

 

**CamelBak-style water bladder systems that have been EMPTIED are allowed into the Venue. Water bladders themselves must be able to be removed from the carrier and must be transparent enough to allow visual inspection of the empty bladder. Any CamelBak-style water bladder system that has a bladder that cannot be removed from the carrier and/or is opaque enough to prevent visual inspection will not be allowed into the Venue.

Are there accommodations for families or new mothers?

Yes! Visit the Little Rockers Zone for family friendly activities and a new mother station.

 

I lost something at the festival or I found someone’s lost item – what do I do?

Visit this link for the lost & found!

Ticketing + Wristbands

Do I need to buy a ticket for my child?

A ticketed adult may bring up to one child that is 5 years old and under for free with a photocopy of birth certificate or valid passport/ID (born on or after May 2019). To receive the complimentary child’s wristband, the adult and child must check in at the LittleRockers tent outside of 3rd street gate.

All guests 6 and over must have a paid wristband to enter the festival. The LittleRockers wristband is used for safety – in the event that a child gets lost, staff can reunite them with their registered parent. We strongly encourage that all parents register their child.

What is your refund policy?

All sales are final.

For those who are unable to attend and wish to sell their tickets, visit, Lyte, our official ticket exchange.

Where do the ticket fees go?

The ticket fees go towards the following:

Frontgate Ticket Fee
Credit Card Fee
City of Napa Business License
City of Napa Event Permit & Services
CHP/Traffic Control
State of California Lease

Getting Here + Accommodations

Do you offer hotel + transportation ticket packages?
 
Whether you’re coming to BottleRock for 1-day or 3-days we’ve got hotel options to fit any schedule or budget plus transportation to get you to and from the festival. Hotel bundles are available in Napa, Sonoma, San Francisco, Oakland, Sacramento, and Santa Rosa. This is the easiest way to plan your entire BottleRock experience! Learn More

 

Is there ADA parking?

BottleRock has a very limited amount of ADA Parking available at the festival. To park in this lot you will need to purchase a BottleRock ADA Parking Pass and bring your valid disabled persons parking permit, placard, or plate. Parking passes will go on sale closer to the festival.

 

I’m from out of town, where should I stay?

There are a range of places to stay in Napa and surrounding cities. Check out the Accommodations section of the website for more information.

Contact Us

We’re here to help! Email us at info@bottlerocknapa.com

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